First, if there is any issue with a product we’ve supplied, please contact us so we can make it right – that’s our responsibility.
As many of our products are customized and/or printed on-demand, we do not permit returns of products that have been printed a fully assembled (essentially, any signage that has permanent vinyl labels applied).
We do permit return of blank products, hardware, or anything else that has not been printed. In these cases, the customer is responsible to arrange and pay for return shipping. Once the return is received in like-new condition, we’ll issue a refund or credit for the order, minus the initial shipping cost and a 20% restocking fee.
We’re happy to ship orders outside the continental US. Please save your order in a shopping cart and then contact us for an estimated shipping cost.
Absolutely – YES! Our “sister company” is a full-service printing company located in PA, so we’re easily able to print custom graphics that you’ve designed. Please contact us with your needs.
We’re very proud of the fact that our products are made in the USA!
As many of our products are customized and/or printed on-demand, some time is required for production. Orders typically ship within 4-10 business days of being placed. Shipping times can vary based on the delivery location, as orders are shipped from our facility in Northeast Pennsylvania.
If you need your products in-hands by a certain date, please simply contact us. If we can rush production on your order we’re happy to do so (and we’ll do this at no additional cost).
